One of our members, Dr Chakraborty, started getting stomach cramps around 8 on a Sunday evening. His son rushed out to search for an SOS medicine earlier prescribed by a doctor for similar symptoms. He failed to find the drug and sought help from our National Alarm Centre around 9 p.m.
Our National Alarm Centre, in turn, alerted a Member Care Associate, who was on his way to join the night shift. He immediately started searching for the medicine at pharmacies. Not many were open at that hour. After failing to find the drug at around 15 pharmacies for close to three hours, lady luck smiled. Without losing precious time, he sped to the member’s residence with the drug.
Dr Chakraborty was in a bad shape by then. The Member Care Associate waited after the member had the medicine. He kept our National Alarm Centre on alert lest the member’s condition worsened.
After around 20 minutes, the member got some relief from the pain. The family expressed gratitude to Support Elders.
Support Elders Impact: Tackling emergencies responsibly is our solemn duty
- Log in to post comments
