On 20 th March at 10.45 pm RC Mr S. Alam received a WhatsApp message from Mr T K Batyabal’s daughter stating that there was a water crisis at her father’s house which required to be resolved on an urgent basis. The regular water supply that they received through the KMC pipelines had stopped, leading to a problematic situation. Being alone in this condition, things were becoming difficult and unmanageable for her father, and his daily routine was getting hampered. She requested Support Elders to help her father in this regard.
The next day ZC Mr D. Mandal reached the KMC office at 10.00 am. He spoke to the office-in-charge, explained the situation to him, and requested for an immediate action. They sent labourers to check the water pipes. The pipeline was choked and thus resulted in this water problem. Mr Mandal stood there for three hours till the work was going on, to confirm that the pipelines were checked all through, cleaned and water flow was restored. He didn’t leave the site even once, till the work was going on. Then he checked the water inflow points of the member’s house to ensure that the problem was completely resolved.
Being convinced that there was no further water problem and after assuring Mr Batyabal that the problem had been resolved, he left for his next assignment.
Kudos to the Support Elders team!
Support Elders Impact: We give our heart to care for elders
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