On the night of 20th September, ALCO received a call from our member, Ms S. Sen. She had had a fall. ALCO asked
Mr T. Mahato, MCA, to reach her house immediately. The MCA was able to reach quickly, though it was raining heavily, the entire area was waterlogged and his bike kept stopping. The main gate was locked and he had to bang loudly for the Security to open it. He informed the Security about Ms Sen’s condition, and they went to Ms Sen’s flat. Both the flat gate and door were locked from inside. The MCA tried to call the member, but in vain. He then shouted and requested her to throw the keys from her window. Unfortunately, the keys got stuck on a window shade and the MCA had to climb up a wall to get the keys. He requested the Security Guard to inform the Secretary of the complex, who came down immediately. They opened the flat gate but couldn’t open the front door. The MCA sought one of her relatives’ permission to request the police to break the door. The member’s relative requested them to break the lock to avoid further delay. So, with their permission recorded, the lock was broken, with much difficulty. The MCA found the member in great distress. He immediately requested ALCO to send an ambulance. In the meanwhile, he put all her medical papers and documents and essential things in a bag. Then, together with the Security Guard and the ambulance attendant, he carried her to the ambulance. The member reached the hospital emergency around 2.30 a.m. After examining, the doctor confirmed that she had fractured her hip and collarbone. Her relatives had also reached the hospital. He handed over her mobile and other essential stuff to her relatives before leaving around 5 a.m.
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