The increasing health complications of Mr Guha made his Mumbai-based son enrol him with Support Elders. Shuttling between Mumbai and Kolkata started taking a toll on his work.
His father’s debilitating Parkinson’s Disease and chronic obstructive pulmonary disease (COPD) had put his mother, a patient of dementia, and him in a spot. Closed-circuit television cameras were installed in their flat for his son’s online access. The Support Elders care manager took over their health and finance management. From getting the Guhas medically checked up at regular intervals to buying their medicines, checking medicine consumption through caregivers and paying off their bills and buying their groceries, the care manager kept tabs on the couple’s day-to-day affairs.
Once Support Elders got a call from the Guhas’ caregiver that the couple were not responding to her calls till late in the morning. Immediately, a staff rushed to the Guhas’ flat and found them suffering from high fever. The care manager informed the son about the situation and recommended that they needed to be rushed to the hospital for immediate medical attention. The care manager then evacuated Mr Guha in an ambulance to the hospital. There, the Member Care Associates took care of him and kept updating his son on the daily progress post daily visits to the hospital till he was released.
Unfortunately, Mr Guha suffered a relapse within a few days of his release. The son had come to Kolkata and left for Mumbai just the previous day. Again, Support Elders helped hospitalise him without his son needing to rush back. The staff kept intimating his son till Mr Guha recovered and was released.
Support Elders Impact: We are always there with them
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