Testimonials

I would like to express my sincere gratitude to the Support Elders team for their support, help and care provided to my mother, Ms A. Biswas all throughout my stay in Canada.

I would specifically like to ...

I would like to express my sincere gratitude to the Support Elders team for their support, help and care provided to my mother, Ms A. Biswas all throughout my stay in Canada.

I would specifically like to mention that MCA Mr N. Saha who is associated with my mother for member care, has been very efficient in his duty, and his service is worth appreciating. He had gone into every detail, and taken care of all necessities, no matter how busy his schedule had been. I have not seen this kind of selflessness and dedication in recent times. My parents have been members of Support Elders since 2018 and their services have been truly commendable, but Mr. N Saha has added a different angle to the services for the elderly with his compassionate nature and responsible behaviour. I hope that the team will keep considering our requirements in future as well, and will continue employing very able staff who will provide their service empathetically to the elderly, keeping in mind the helplessness that comes from old age.

Ms A. Biswas, Canada

My heartfelt thanks and best wishes to RC Mr G. Pradhan and MCA Mr S. Chatterjee of Support Elders, Durgapur region. They have regularly taken care of my father, Mr D. Chattopadhyay, and have helped him whenever required. Every ...

My heartfelt thanks and best wishes to RC Mr G. Pradhan and MCA Mr S. Chatterjee of Support Elders, Durgapur region. They have regularly taken care of my father, Mr D. Chattopadhyay, and have helped him whenever required. Every day, they reach out to inquire about my father’s wellbeing. Since I am in the USA and haven’t been able to visit him frequently due to the pandemic, I’m extremely relieved and comforted to know that Support Elders is taking care of my father. Seeing how they have looked out for his wellbeing, I can definitely say that they have been his support system in my absence. I will certainly recommend this organisation to people who are in a similar situation as me, who have older parents and want them to be taken care of with empathy under all circumstances.

Mr S. Chattopadhyay, USA

My mother, Ms R. Shome has been a member with Support Elders since May 2021. The past year was a challenging one and we are grateful that the Support Elders team has always been there to provide assistance whenever needed ...

My mother, Ms R. Shome has been a member with Support Elders since May 2021. The past year was a challenging one and we are grateful that the Support Elders team has always been there to provide assistance whenever needed - be it daily care calls, home visits, helping with pension or bank work etc. I would like to applaud and appreciate ZC Mr G. Basak and his team for their professionalism, prompt follow up, excellent communication, service minded spirit and dedication. I would definitely recommend Support Elders to all.

Ms C. Mitra, Dublin, Ireland

I am very pleased to tell you that the quality of service we received from your Uttarpara Branch was really commendable.

It was a sad incident that my family experienced, but all through the inevitable period, ZC ...

I am very pleased to tell you that the quality of service we received from your Uttarpara Branch was really commendable.

It was a sad incident that my family experienced, but all through the inevitable period, ZC Mr M. Poddar was there and stood by us like a family member, solving each and every problem. Mr Poddar came to our family like a real hero, without whose help and support nothing would have been possible during the difficult time. My father, Mr K. P. Biswas, my entire family and I are really thankful to Mr Poddar for his outstanding service and wish him the very best for his future.

We also thank your entire team who were involved and are really thankful to them for their excellent service.

We hope that this exceptional level of service and support is continued by you and your team.

Ms. A. Halder, United Kingdom

Hope you are all well and that this email reaches the right set of decision-makers in this amazing organisation. This email is primarily a thank you note on the services that you are delivering to many of us. My ...

Hope you are all well and that this email reaches the right set of decision-makers in this amazing organisation. This email is primarily a thank you note on the services that you are delivering to many of us. My dad and my mom (Mr P. N. Basu and Ms R. Basu) are members of your organisation for the past 1.5 years. Unfortunately, on the day of Mahashtomi (Durga Puja Ashtami) on 13th October, my dad left us after a brief period of illness. In these dire times your organisation stood by us like a pillar and helped us in every possible way one can imagine. I would like to extend my heartfelt thanks and my deepest appreciation to a few of your employees who showed exemplary empathy and commitment to the service.
1. Mr H. K. Dey (MCA) - He was with me all day from 9 a.m. onwards till 2 p.m. He was right there next to me and helped in all things, along with my other family members, while doing the cremation service. I am deeply thankful for all his help and his calm way of handling things in the burial ground of Nimtala plus all the arrangements that were made. Please extend my thanks to him.
2. Mr S. Mondal (MCA) - He was always there from the very beginning of our association with Support Elders and have been helping us in various ways. He also helped one of our relatives, who is also a member. We are thankful to him for all his help.
3. Mr B. K. Pal - His style of handling us, including many odd hours that I had called him. He has managed to handle and plan all things to the dot. I am thankful of his contribution and his help to our family. Your organisation is doing great service with high quality. Please keep doing this.

Mr S Basu, Bangalore

This is Mr D. Sengupta, Ms. C. Sengupta’s son. My elder brother, Mr R. Sengupta, and I reside in the US. Ma has been a Member of Support Elders for a few years now and has always enjoyed ...

This is Mr D. Sengupta, Ms. C. Sengupta’s son. My elder brother, Mr R. Sengupta, and I reside in the US. Ma has been a Member of Support Elders for a few years now and has always enjoyed excellent support from ZC Mr. R. N. Maiti and MCA Mr. D. Roy, in addition to the extended staff at Support Elders.
Ma had tested COVID positive on October 18th, 2021 and had to be admitted to Woodlands Hospital. MCA Mr. B. Maity was by her side the entire time and provided critical support during admission. Subsequently, Mr R. N. Maiti, Mr D. Roy and again Mr B. Maity have been simply amazing with their support for Ma during her stay at the hospital. Equally importantly, they have provided unrelenting support for post-hospital care in setting up in-home nursing care.
For the past 10 days, I have first-hand witnessed their professionalism, timeliness and sincerity towards caring for Ma. My brother and I are extremely grateful for their and the broader Support Elders team's support! The work you are doing is life-saving and allows us to have peace of mind even though we are thousands of kilometers away.

Mr D. Sengupta, US

My father, Mr B. Das, a long-term member of Support Elders was hospitalized on 27th Nov, 2021 due to an emergency.
My father had very high blood pressure and his doctor suggested immediate hospitalization, as his condition was critical. ...

My father, Mr B. Das, a long-term member of Support Elders was hospitalized on 27th Nov, 2021 due to an emergency.
My father had very high blood pressure and his doctor suggested immediate hospitalization, as his condition was critical. I was (and am still) outside Kolkata at the time. Hearing this, immediately contacted the Zonal Co-ordinator (ZC), Mr D. M. Roy. He understood the situation and immediately contacted MCA Mr R. Shaw, who arrived at our premises within 10 minutes. After that, Mr Shaw arranged for an ambulance and my father was immediately transported to a nursing home, where he is currently recovering. 
This entire process was completed in less than 30 minutes from the doctor's recommendation. Moreover, Mr Shaw took full responsibility for filling in all the necessary admission forms meticulously. He was also in constant communication with me, and he sent me copies of all the hospital documents over Whatsapp. I just wanted to say that I am immensely grateful to Mr Shaw for his support during this time of emergency. Due to this prompt service, my father’s condition did not become even more critical.
I want to also especially thank ZC Mr D. Roy for his constant support, service, and kindness, which has been above and beyond my expectations. He is the person I contact whenever I face any medical or non-medical issue regarding my father and he has always responded with a resolution, and this time was no exception.
I hope to receive your support continually.

Ms U. Das, Bangalore

My mother Mrs Krishna Dasgupta had brain stroke in the early hours of 7/11/21. We are grateful to you for your kind help and prompt service for her hospitalization. In this regard, I particularly thank Mr T. Sardar, who took ...

My mother Mrs Krishna Dasgupta had brain stroke in the early hours of 7/11/21. We are grateful to you for your kind help and prompt service for her hospitalization. In this regard, I particularly thank Mr T. Sardar, who took her to the hospital within half an hour of the attack. Such action helped in saving her life. I also thank Mr. A. Adhikary for his immense help during her release. We are extremely thankful to the entire Support Elders team for their help and support during this crisis period.

Mrs S Majumdar (daughter)

I am thankful to you all for what you are doing for my parents. Thankful to Mr. G Basak, Mr. R Haque, Mr. R Bera for their outstanding service towards my family, society and the nation. I like to ...

I am thankful to you all for what you are doing for my parents. Thankful to Mr. G Basak, Mr. R Haque, Mr. R Bera for their outstanding service towards my family, society and the nation. I like to convey my best regards and salute for you.

Mr. A Shinghaw

Canada

I write with reference to the recent hospitalisation of my father Col. P Andrews and would like to say that I was very happy by the proactive service provided by your team. I would like to specially mention Mr ...

I write with reference to the recent hospitalisation of my father Col. P Andrews and would like to say that I was very happy by the proactive service provided by your team. I would like to specially mention Mr A Das who was very efficient during the time of need and organised everything required smoothly. He is an asset to your organisation and I wish him well in life.
Thank you once again for providing excellent service to people in need.
Regards,

A. Andrews, son of Col P. Andrews

My elderly parents-in-law are engaging the services of Support Elders for about two years. Recently, my mother-in-law had to undergo a pacemaker implantation operation. Mr G. Ghosh and his team have done a very good job in supporting them ...

My elderly parents-in-law are engaging the services of Support Elders for about two years. Recently, my mother-in-law had to undergo a pacemaker implantation operation. Mr G. Ghosh and his team have done a very good job in supporting them during this period through the multiple doctor consultations, hospital admission and release process and during the hospital stay. We very much appreciate the sincere effort that they put in and also expect this level of support to continue in the future.
I hope Team Support Elders will continue to extend such high standards of support and service to many more families and persons in need.

Mr I Banerjee,

Singapore

I, a member of Support Elders, am very happy and satisfied with your sense of responsibility and concern. I wish to express my sincere gratitude to all the staff. God bless the organisation and the people who are helping ...

I, a member of Support Elders, am very happy and satisfied with your sense of responsibility and concern. I wish to express my sincere gratitude to all the staff. God bless the organisation and the people who are helping the elderly people like me.

Ms B. Sarkar

Kolkata

Support Elders has been a lifesaver for me and my parents. I can tell, they work hard finding the right people and they train them very well. Mr. Srinivasulu is always caring, friendly and helpful. He treated my parents ...

Support Elders has been a lifesaver for me and my parents. I can tell, they work hard finding the right people and they train them very well. Mr. Srinivasulu is always caring, friendly and helpful. He treated my parents as his own family. He is very reliable and always available to help in any situation. It’s truly a wonderful service and I highly recommend them.

Geetha Manchala

San Diego, CA

I had taken my first Covid shot at a hospital on the Eastern Metropolitan Bypass when I was staying at my son’s flat in Kolkata. I had since returned home to Konnagar and was a bit worried about ...

I had taken my first Covid shot at a hospital on the Eastern Metropolitan Bypass when I was staying at my son’s flat in Kolkata. I had since returned home to Konnagar and was a bit worried about the second shot. I wanted to have the shot at the same hospital. I talked about my concerns to your Area Co-ordinator, Mr B. Das who promised to do his best and asked me not to worry. I also asked him to have someone whom I knew accompany me for the vaccination. Mr B. Das readily acceded to my requests, had someone take me to the Kolkata hospital, who got my vaccination done and brought me back home. Thank you, Support Elders, for the promise you are keeping for your members.

Ms B. Mitra

Konnagar

We are extremely satisfied with the services provided by Support Elders. We found you just in time. Our mom stays by herself in Durgapur. It was getting extremely tough on her to manage daily outside chores like submitting forms, ...

We are extremely satisfied with the services provided by Support Elders. We found you just in time. Our mom stays by herself in Durgapur. It was getting extremely tough on her to manage daily outside chores like submitting forms, regular health checkups and such others because of her age and health. The pandemic made it even harder for us to help her from outside India. We are very impressed with your member care associates (MCAs) who are kind, efficient and professional. They respond quickly whenever mom needs them. We know we can rely on them to keep our mom safe, happy and healthy.
You are the best! Thank you so very much! May God bless you!

Ms S. Mullick

(Daughter of Ms D. Dutta), USA

I would like to convey my thanks to Support Elders and its ever-smiling staff. I stay alone and, as the pandemic set in last year, my greatest concern was, if I fell ill where would I get an ambulance. ...

I would like to convey my thanks to Support Elders and its ever-smiling staff. I stay alone and, as the pandemic set in last year, my greatest concern was, if I fell ill where would I get an ambulance. As an ex-railway officer, the hospital would not be a problem for me. When I asked your MCAs, they instantly said, “We are there, Sir, don’t worry”. That gave me tremendous mental support that help is just a phone call away. I like their attitude of never saying 'No' to any sort of work; very rare in today’s world. This is because they have an army background. As I completed my second vaccination, I would also like to convey my thanks for organising the entire procedure so smoothly. I only had to reach the hospital at the scheduled time. All the paperwork and running around were done by them. This would not have been possible without your support. I am sure that none of your members will leave you, given the way you help and support them in all necessary spheres.

Mr R. L. Das

South Kolkata

I would like to thank and bless Support Elders from the bottom of my heart for the help that they provided to me during my extreme emergency. They not only shifted my husband from Konnagar, where we stay, to ...

I would like to thank and bless Support Elders from the bottom of my heart for the help that they provided to me during my extreme emergency. They not only shifted my husband from Konnagar, where we stay, to a Kolkata hospital but also handled the admission and kept me informed about his medical status everyday, during his entire stay in the hospital.

I lost my husband but they never left my side, especially on the day he passed away, staying by me 8 in the morning till 2 at night. When I reached the hospital after getting the news of his passing, they took care of the hassles regarding the insurance claim and everything was smoothly handled by them.

They then accompanied me back and helped me to go through the rituals of the last rites and took me home. Details of the costs were explained to me and all receipts were handed over to me. I could not have handled all of this my own.

All my good wishes to every member of the organization.

Ms M. Chatterjee

Konnagar

We just subscribed for the service in October 2020 for my parents and by end of October, my father had an emergency, around midnight, due to low level of oxygen. The GPS-enabled watch was a saviour for my mother and ...

We just subscribed for the service in October 2020 for my parents and by end of October, my father had an emergency, around midnight, due to low level of oxygen. The GPS-enabled watch was a saviour for my mother and a representative reached our home pretty soon. After that, they took care of everything—from arranging the ambulance, admitting my father in Apollo, visiting him at the hospital to getting him discharged from there. We are really happy with their support, especially during this Covid-19 phase. As I and my brother stay in the USA, we felt that we had taken the right decision by registering our parents with Support Elders. It gives us great peace of mind. In fact, our relatives and friends have taken their contact details. Though we do not want such emergencies to happen, but who knows when support is required. 

All of your representatives are so cordial and responsible; we are really grateful to your team.

Mr A. Sinha USA

We are happy to have provided some comfort in this time of trauma -- Support Elders

I would like to place on record my own and my mother's deep appreciation for all the help that Support Elders has provided to us in dealing with our huge and terribly tragic crisis. I am particularly grateful to ...

I would like to place on record my own and my mother's deep appreciation for all the help that Support Elders has provided to us in dealing with our huge and terribly tragic crisis. I am particularly grateful to the many care associates who escorted my father to the hospital on the 7th and arranged for his admission at Command Hospital. They were constantly available to take my desperate calls for help in organising sanitisation services, Covid Testing at home and such others for my mother and the helpers and attendants. They also kept giving me information from the hospital about my father's condition. 

Your care associates also came and sat with me while I waited for hours till my dear father's body was brought down from the COVID ICU to the mortuary at the Command Hospital and later went with me to the office to deal with the paperwork. They arranged for the attendant who had tested positive to be removed to a care centre and helped me to organise another round of deep sanitisation of our flat.

This has been an extremely traumatic experience for me, as I was alone in a hotel, unable to be with my mother and having to grapple with the grief and the crisis. I found it assuring to speak to your area coach who he readily helped and advised me every step of the way.

I am now back in the flat with my mother and the Kolkata Municipal Corporation authorities are yet to reach out to us but  we have been asked to stay at home till they come to test us again. Till then we are locked in at home. My father's shradh date of September 21, may get missed if the lockdown is strictly imposed, even though we are Covid negative. My sister who is travelling from the USA to be with us in this critical time, will probably have to stay in a hotel for a week or more. It is an altogether catastrophic situation but I am hopeful that I can count on the Support Elders team to help us get through this painful period.

Very gratefully,

Ketaki Bardalai

We are happy to have provided some comfort in this time of trauma -- Support Elders

Any thanks will not be enough for Support Elders for the way they are giving support to my parents (Father : Mr. B Ray, 89 and Mother : Mrs. A. Ray, 80) in Kolkata for last one year and particularly during this COVID-19 ...

Any thanks will not be enough for Support Elders for the way they are giving support to my parents (Father : Mr. B Ray, 89 and Mother : Mrs. A. Ray, 80) in Kolkata for last one year and particularly during this COVID-19 scenario. Starting from hospitalization and release from the hospital after treatment, pension withdrawal, medical support, bank works, provision of 24X7 nurse, mental support, in every field I can appreciate the team. The team is extremely compassionate, punctual, dedicated, and knows very well how to handle unprecedented situations in difficult times. The way the team stood by my parents with its exceptional sense of responsibility, is highly commendable. Far away from Kolkata, in this COVID-19 situation when I cannot reach my parents physically, the uninterrupted service of Support Eldres have always reduced my worries. A wholehearted thanks to the organization. Keep up the good work and genuine effort. 

Mr. K. Ray, Bangalore.

I am writing this e-mail to express my appreciation for the wonderful services that your organisation has been providing to us, the elders. Although your services have been excellent throughout, but I couldn't resist the temptation to send a ...

I am writing this e-mail to express my appreciation for the wonderful services that your organisation has been providing to us, the elders. Although your services have been excellent throughout, but I couldn't resist the temptation to send a testimonial, when I observed the dedication of your staff during the current crisis posed by COVID. I am really impressed to learn and experience how your staff members have checked on the members for their wellbeing, rendered door-to-door service, braving this pandemic and the deadly cyclone. I am especially impressed by two of your staff members for their exceptional service quality and sheer dedication. To sum up, I would like to thank you again for the wonderful initiative, gesture and dedication. I hope that you grow as an organisation further to be able to cater to the needs of the larger section of the society.

Ms M De, South Kolkata

A huge round of applause for Support Elders. I could not get in touch with my father on the morning of 21st May, the day after Amphan hit Kolkata. I was worried given that there was power outage in ...

A huge round of applause for Support Elders. I could not get in touch with my father on the morning of 21st May, the day after Amphan hit Kolkata. I was worried given that there was power outage in the evening and it may have been difficult for him to move around in the dark. Innumerable calls to connect with him were in vain. Finally got in touch with Support Elders and they promptly sent someone who visited my father’s residence and in fact connected him to my sister. All was well. We were relieved. I appreciate that in circumstances like this the Support Elders team have people who ignoring their own problems at home answer the call of duty. Big Thank You.

PS - the team went on to check on my father the next morning as well, the 22nd, and this time I was able to speak to my father who wished me for my birthday. It was an overwhelming moment for me given that reading about the situation in Kolkata I had no hope that I would be able to speak to my family any time soon.

‎Debita Mookerjea Ray

I can’t thank enough the Support Elders staff who helped me get my most essential medical instrument of sleep apnea repaired. I have an age-old problem of sleep disorder for which I have to use a breathing machine ...

I can’t thank enough the Support Elders staff who helped me get my most essential medical instrument of sleep apnea repaired. I have an age-old problem of sleep disorder for which I have to use a breathing machine regularly at night, or else I cannot sleep. Last week, in this lockdown period, my machine suddenly stopped working. First, I called my machine repair person, who stays in the Garia-Patuli Township area, but he flatly refused to come because of the lockdown; instead, he asked me to go to his place. There was no question of me going out in this scenario, specially when my driver is absent. Then, I called the Support Elders staff who is in charge of my area. He immediately sent a staff member to whom I handed over my machine and made him understand the problem. To my surprise, within less than 1 hour the staff got it repaired and replaced the faulty mask with a new one and brought it back to me. I was so impressed with the help that I could not thank him enough for saving me from the mental trauma. I immediately called up my son, who stays abroad, to inform him about the incident. I would like to thank you all again for the help you are offering to the elderly members during this emergency situation. May God bless the organization.

Ms Dasgupta, South Kolkata

Thank you, Support Elders, for helping me to withdraw my pension and to purchase my regular medicines. Our life in this lockdown period wouldn’t have been so smooth without your help. God bless your staff and your organisation ...

Thank you, Support Elders, for helping me to withdraw my pension and to purchase my regular medicines. Our life in this lockdown period wouldn’t have been so smooth without your help. God bless your staff and your organisation for helping all the elderly people like me who are absolutely home at confined.

Ms C Dasgupta, South Kolkata

Our parents live in Kolkata,while work has kept us away from India. I'm sure this is a common occurrence in every second household if not most,in today's date and time. And while its natural for us ...

Our parents live in Kolkata,while work has kept us away from India. I'm sure this is a common occurrence in every second household if not most,in today's date and time. And while its natural for us children to be worried about our parents managing their day-to-day requirements on their own, you have so beautifully and perfectly stepped in, reducing to a large extent our worries. We appreciate the care and concern you display on a regular basis to senior citizens like our parents, not just during this lockdown phase but throughout the year, regularly enquiring over phone about their well being. It gives them a sense of comfort of having someone close by whom they can reach out to. Sending their way a little birthday cheer or wishing them Shubho Bijoya just brings about that sense of belonging which is so wonderful! 

Your help with arranging supplies, medical or otherwise, catered food delivered at doorstep, accompanying them for medical check ups does not make them feel helpless due to absence of near and dear ones in these trying times. You listen with compassion and act with care. You've been the extended family that has stood by them in normal as well as difficult and uncertain times.And while you may say it was your job, we just want to applaud you on a job very well done. Pray you carry on rendering such services to elderly people in days to come. We would just like to simply say a big heartfelt thank you. Keep it up!

Best Regards,

Mr S Sen & Ms K Gupta, United Arab Emirates

Thank you, Support Elders, for going out of the way and arranging prepared home cooked food and getting it delivered to us at our doorsteps in this time of crisis. As there are no helping hands present during this ...

Thank you, Support Elders, for going out of the way and arranging prepared home cooked food and getting it delivered to us at our doorsteps in this time of crisis. As there are no helping hands present during this time, it was becoming more and more difficult for people like us to do all the household chores along with cooking and washing utensils. We are now getting prepared food which saves a lot of our efforts. Thank you all for taking care of us.

Ms Dutta, South Kolkata

My mother, Ashoka Chaudhuri, who is in her late seventies, often tells me about Support Elders, an organization mom joined a couple of years ago, which specializes in giving comprehensive care to senior citizens. Someone calls her every morning ...

My mother, Ashoka Chaudhuri, who is in her late seventies, often tells me about Support Elders, an organization mom joined a couple of years ago, which specializes in giving comprehensive care to senior citizens. Someone calls her every morning to ascertain that she is okay, and once a week, or whenever required, a staff member visits her and takes care of her problems. Also she has been given a special watch/GPS/telephone for emergencies. As most of the staff members are Ex-Servicemen, my mom feels comfortable with them, as my dad was an Ex-Indian Navy officer.

She also tells me about all the various activities which Support Elders organizes for members – like movies, lectures, picnics, sightseeing etc.

So, during my last visit to Kolkata when mom invited me to attend the ‘Support Elders Silver Connect New Year’s Party’ in Rabindra Okakura hall, in Salt Lake, on 2nd January 2020, I accepted right away. The Rajput Regiment(TA) Band was excellent and brought back many childhood memories and the ‘Chelo Kebab’ lunch from Peter Cat was nostalgic.

What impressed me the most however, was the dedication, compassion and patience with which the staff, mostly Ex-Servicemen, looked after the large number of senior citizens, with smiling efficiency. To be able to organize, such an event with close attention to details, requires an excellent behind the scene, planning and execution teamwork. It was very creditable.

My brother, who lives in Toronto, Canada, and I in Abu Dhabi, UAE, are always concerned that we have no option but to leave our mother behind alone in Kolkata.  Now, having seen how well she is looked after by Support Elders, I am going back much reassured. That help for my mother is just a phone call away is a great comfort to both of us. 

Thank you Support Elders.

Ranjit Chaudhuri

Gulf International

Abu Dhabi, UAE

It was very nice talking to & meeting ...

It was very nice talking to & meeting the members of your team during my visit to Kolkata. Thank you very much for all that you have been doing to support my parents especially during this time when my mother had to be hospitalized. It means a lot to us.

Thanks!

V. Chakarvorty, New Jersey

We are availing service of Support Elders for my mother since last 6 months and we are really grateful to Support Elders and it's staffs. Each and every staff of Support Elders who come visit my mother, are ...

We are availing service of Support Elders for my mother since last 6 months and we are really grateful to Support Elders and it's staffs. Each and every staff of Support Elders who come visit my mother, are not only very helpful , but also show genuine care and compassion towards my mother. All her life my mother, a math and science teacher by profession, loved company of people. Now being confined in her home all by herself, only with the help of aya/helpers, she started getting depressed and losing interest in life . The friendly company of Support Elders' staffs, for however little time it is, helps her to forget her loneliness a bit. She feels happy when Support Elders' staffs visit her and engage in a conversation with her. Especially, when Support Elders' staffs come to take her outside for a brief outing on a wheelchair around the block, her otherwise disinterested mind becomes happy and finds interest again in things around her. Support Elders' kind gestures to take her around in wheelchair is truly commendable.

Thanks

A.Biswas

I think Support Elders is doing a commendable job. My shift from New Alipore to ...

I think Support Elders is doing a commendable job. My shift from New Alipore to Sakherbazar, Behala, was a tremendous feat done very well. 

Recently, my blood pressure shot up after which I pressed my smart watch alert button. A Member Care Associate arrived and brought an emergency drug prescribed to me. I took the medicine, while he patiently waited for half an hour to gauge the situation. My BP level stabilised. We were immensely relieved and thankful. 

Trips to the Canteen Stores Department were immensely fruitful and caring. Trips to the Command Hospital and visiting doctors were done with precision and ease. We are very happy and satisfied with the service rendered to us.  

Group Captain S.K. Roy, Kolkata

I am currently using the services of the wonderful folks at Supportelders.com for my elderly parents- one of ...

I am currently using the services of the wonderful folks at Supportelders.com for my elderly parents- one of them is above 70 years and the other one is above 80 years. Both of them suffer from serious nerve-disorder related diseases because of which they need constant care and assistance in their day to day lives.

I live in the US and am not able to visit them as frequently as it is required. Hence, I reached out to Support Elders community and they are helping me to run errands for my parents, provide them with a companion to talk to, enquire about their well-being everyday, have a smart-watch ready at home to be used for an emergency phone call in case of need.

The field staff are very responsible and reliable and they go out of their way to help them live a smooth life with dignity at that stage of their life when basic chores like visiting grocery stores and doctor's dispensary can be physically straining.

Once a chore that needs to be done for my parents are reported to them, they usually do it efficiently and timely. I don't have to worry about reminding them about it or to follow up on it.

I should also mention that the fee charged by Support Elders might seem a bit steep at the beginning, however, the peace and comfort that I feel by knowing the fact that there is someone in Kolkata who can be held accountable for managing the daily chores of my parents' lives makes it all worth it. 

Ms S Bhattacherjee, USA

...

My husband, Mr P. Guhathakurata, and I enrolled for membership with Support Elders on January 1 this year. We have been greatly benefitted by the services of your organisation.

Parents are often left alone in today’s social structure. We only as parents encourage our children to build their careers and move abroad. 

In our case too, we gradually started experiencing age-related complications once we crossed the age of 60. 

The way Support Elders looks after and cares for us is indeed greatly appreciable. We wish your organisation good luck and success. 

Ms C. Guhathakurata 

The quality of her life has improved so much that most of her health problems have ...

Support Elders has been providing excellent care to my sister in Kolkata.

The quality of her life has improved so much that most of her health problems have almost disappeared.

She looks younger, is happy and content and is absolved of all the chores of living alone as a widow with no family around.

I can confidently recommend Support Elders to any senior citizen living alone.

Dr Gubbay

Israel

I came to know about Support elders while attending one of the functions of Airforce. I was a bit hesitant if I should consider being a member then because I thought I could do the out of ...

I came to know about Support elders while attending one of the functions of Airforce. I was a bit hesitant if I should consider being a member then because I thought I could do the out of house work all by myself. One day when I was in Gariahaat market for shopping I missed a step and fell down on the street. Thank God nothing serious happened to me but at that very moment I was worried, helpless and feared if something happens to me, what should I do. With the help of some locals I managed to come back home and immediately contacted Support Elders and decided to be a member. 

Now I feel absolutely safe and tension free, I know if something happens to me I can get immediate help from them. Their approachable and efficient way of working made a significant difference in my life. 

Ashoka Chaudhuri, Kolkata

Recently, my mother, Swapna Dutta, a member of Support Elders, who suffers from Parkinson's disease and stays alone in Kolkata, accidentally burnt her arm while using an immersion rod to heat a bucket full of water. Her ...

Recently, my mother, Swapna Dutta, a member of Support Elders, who suffers from Parkinson's disease and stays alone in Kolkata, accidentally burnt her arm while using an immersion rod to heat a bucket full of water. Her skin was so severely scalded that it came off in places. Support Elders staff facilitated immediate medical intervention and follow-up.

I was worried sick about how my mother could manage all by herself that night. Thankfully, Ma is a member of Support Elders. Sensing the risk of letting Ma stay alone further, I called up the Support Elders NAC team and sought assistance in procuring a full-time caregiver for Ma.

The concerned Member Care Associate rushed to a village in Burdwan, a good 2-3-hour journey by train from Howrah. He somehow convinced a lady, whom he knew from earlier, to accompany him back to Kolkata the same night to attend to Ma, who was in distress. I was so relieved and thankful to the entire Support Elders team for rising to the occasion and going beyond the call of duty!

Debarati Dutta, Kharagpur

I am a retired Family Physician living in Israel. For many years I have been worried about my elderly, widowed sister living alone in Kolkata. It was our good fortune to discover Support Elders who stepped into ...

I am a retired Family Physician living in Israel. For many years I have been worried about my elderly, widowed sister living alone in Kolkata. It was our good fortune to discover Support Elders who stepped into action within hours of first contact to provide total 24- hour support for my sister. A team of dedicated professional caregivers, they serve with compassion and respect by providing urgent medical care and organising services to take care of all the needs of the individual. I am now able to sleep soundly, confident that my sister is being taken care of and is safe and all the worries of running her household are being efficiently dealt with. I can recommend Support Elders to anyone who is alone, in poor health, needing considerable help to continue living at home with dignity and safety to the very end.

Dr. Maurice Gubbay, Israel

We tried for years to convince our parents to move in with one of us, but they weren't having it. Kolkata was their home, after all; how would they adjust to living in a foreign country, even ...

We tried for years to convince our parents to move in with one of us, but they weren't having it. Kolkata was their home, after all; how would they adjust to living in a foreign country, even if it was with one of their children? Fast forward several years, to where both of them started having more and more significant health issues and, finally, a major medical crisis for my mother in 2016. When I made that agonizingly long emergency trip back to Kolkata from the U.S., I had no idea how I was going to make sure my parents had adequate care, given that all of us live abroad... all I knew was that I had to figure it out.

Thanks to what I can only describe as a series of serendipitous circumstances, I connected with Support Elders through Woodlands and in remarkably short order (less than three days!), they worked with my brother and I to customize an incredible care package that included not only medical support and in-home nursing, but household management as well. We've been extremely happy clients ever since then, and intend to remain so as long as necessary.

I can't say enough good things about the Support Elders team. Not only do they draw on their networks to ensure we have the best care for our parents as possible, they are extremely responsive and willing to tweak the care protocol as needed. As a marketing professional who makes a living advising businesses on how to better communicate with their constituents, this is one of the most important and gratifying pieces for me; because at the end of the day, it doesn't matter how good the care is if it's not being communicated to the client. Support Elder - thank you for all you do for our parents and us!

Shonali Burke, USA

Our passport is going to expire in the month of July 2018, and sought the help of Support Elders. Soon one of their staff members came to collect the necessary papers. He applied online on our behalf. He ...

Our passport is going to expire in the month of July 2018, and sought the help of Support Elders. Soon one of their staff members came to collect the necessary papers. He applied online on our behalf. He changed the appointment date twice to suit my convenience. On the stipulated date, another staff member came to accompany us to the passport office; he did the paperwork so that we didn’t have to stand in the long queue. He waited for us and after we completed the formalities, accompanied us to our residence. The entire process would not have been so hassle-free without Support Elders.

Dr P K Mukherjee, Kolkata

I was quite lonely after my wife passed away in a road accident. It is because of my daughter’s request I became a member of Support Elders. I had Retinal Detachment sometime back. A Support Elders ...

I was quite lonely after my wife passed away in a road accident. It is because of my daughter’s request I became a member of Support Elders. I had Retinal Detachment sometime back. A Support Elders staff member came early in the morning and took me to the hospital. He assisted me throughout the treatment, helped me to deposit the money, get the medicines and were constantly updating my daughter about the procedure and my health. He stayed beyond his duty hours to handover the responsibility to another staff member, who took over from him and brought me home in the evening. The next day another staff came to my house and took me for post-operative check-up and reached me home after completing the entire procedure.

A Gangopadhyay, Kolkata

The Buddha said birth, aging, sickness and death are four universal truths that none can escape. When we are young and full of energy both mentally and physically, we tend to forget that we will have to ...

The Buddha said birth, aging, sickness and death are four universal truths that none can escape. When we are young and full of energy both mentally and physically, we tend to forget that we will have to step into the stage of aging and sickness very soon, when we may lose all our vitality and need support to move forward in life.

At this juncture strangely, our elders usually part from us to step into their next life and our children either move away from us to create their own families or to hunt for a prospective job and we left alone without any support.

In my personal life, I have two daughters, one living in Singapore and the other in Kolkata. They are happily married and enjoying with their own families and also take good care of us. But they don’t stay with us, so for day to day we are left alone and need some support. My younger daughter, realising our limitations connected us to Support Elders about two years ago, and till date, we have got immense benefit from this humanistic organisation.

I would like to share my recent experience with all of you just to express my heartfelt gratitude and also to assure you that whenever you are in trouble, Support Elders will gladly come forward to help you in a very dedicated and compassionate way.

Recently, my husband got extremely unwell in the middle of the night. The doctor came and advised immediate hospitalisation and surgery. My husband has difficulty in walking, so an ambulance was needed. I called up Support Elders and within half an hour, their staff arrived with an ambulance. He also helped us a lot for my husband’s emergency admission to the nursing home.

Every day without fail, Support Elders gave me full support by calling me to enquire how I was dealing with everything. On the day of release, another staff came to the nursing home to help us and came along with my husband in the ambulance, settled him at home, bought the medicines and so many other things advised by the nursing home.

As my husband is over 80 years, this sudden surgery was a big trauma for him. He became totally bedridden after the surgery. He could not move or sit by himself, so we thought of renting Fowler’s bed for him, to raise it in a sitting position while he took food. Our wish for the Fowler’s bed was fulfilled with the help of one of their senior managers. My husband being bedridden I again needed day and night attendants to look after him.

Again, I called up Support Elders and they arranged for this help too. Personally, I got so tied down with my household work and looking after my husband that I could hardly leave my house. But in present situation, I needed lot of finance to meet different expenses. Once again like a loyal family member, Support Elders came forward to withdraw money from bank on my behalf.

Besides these tangible benefits, we get constant encouragement through daily phone calls and weekly home visits. Through constant interaction, Support Elders has become a close family member with whom we can share our joy and sorrow easily and never feel lonely.

I salute them with deep regard for the noble and dedicated work they are doing to help and bring joy to the aged community of the society.

May they be able to inspire others to come forward with the same mission and try to transform our society to a happy and peaceful place to live in.

Ratna Banerjee, Kolkata

Since my mother and I live in different cities, I had to take the help of Support Elders, and I am so glad I did - their non-commercial, solution-oriented approach is at once refreshing as well as tremendously assuring. ...

Since my mother and I live in different cities, I had to take the help of Support Elders, and I am so glad I did - their non-commercial, solution-oriented approach is at once refreshing as well as tremendously assuring. The organisation has been a pillar of strength for my mother, and my father before that, and in terms of stress relief, has added a good many years to my life as well! Thank you, Support Elders Team.

Sunanda Guha, Mumbai

'Support Elders' given us wonderful 'support' in the past few months through very difficult times. Not just in routine care when your MCAs frequently met my 90 year old father, brought his medicines, went to the ATM for him and ...

'Support Elders' given us wonderful 'support' in the past few months through very difficult times. Not just in routine care when your MCAs frequently met my 90 year old father, brought his medicines, went to the ATM for him and in general, chatted with him and reassured him when he felt helpless! That was just great.

More importantly, your prompt action when my father had to be hospitalised and the support your organisation gave us through the hospitalisation, was exemplary. When my father was discharged, you were personally there to ensure that I had nothing to worry about. I cannot even begin to tell you how grateful I was for your support. My brother tells me that your help for the funeral was also amazing. 

Today, you continue to look after my mother who is a terminal case of Alzheimers. We know that it is largely because of your support and assistance that she is well looked after.

I wish you all the very best for the future. May 'Support Elders' continue to grow in strength.

Mrs. Lahiri, Dehradun

After I returned from my ancestral home on the day after Kali Puja, I realised, to my utter dismay, that I had not arranged for my supper. My supper usually comes from a nearby eatery. I have a mobile ...

After I returned from my ancestral home on the day after Kali Puja, I realised, to my utter dismay, that I had not arranged for my supper. My supper usually comes from a nearby eatery. I have a mobile phone but I am very unsure about how to use it and I could not remember whom to call. I became very nervous. When I received the routine evening call from Support Elders, I told them about my predicament. To my great relief, they assured me that they would take care of the situation. And soon a Support Elders Member Care Associate brought steaming hot food for me. Support Elders has made a big difference in my life. God bless them.

Mrs. Mukherjee, South Kolkata

I have become a member of Support Elders from Nov. 7, though we have interacted several times earlier. Even in this short time, I am impressed with your service, i.e. regular phone calls every day, and one visit per ...

I have become a member of Support Elders from Nov. 7, though we have interacted several times earlier. Even in this short time, I am impressed with your service, i.e. regular phone calls every day, and one visit per week. The way you provide support during festival days is exemplary, though I joined after Durga Puja. I am an old man of 71 years, and also have various ailments, for which both of us need your support very much. Hope you will continue to provide good service in coming days, which we need very much.

Prof De, Kolkata