It was from his hospital bed that our member, Mr A. Ghose, had enrolled with us. He had contracted Covid but his wife was also
admitted to the same hospital with a fractured leg. It was his son who got him our membership. Upon discharge, our Zonal Coordinator, Mr R. Maity, took charge and arranged for everything that he would need at home such as oxygen, medicines and trained home care from a centre. He supervised everything as our member’s wife was still in hospital, though she had been shifted to a hospital close to their home. Things were going fine and Mr Maity was in constant touch with him and his relatives. However, his health started deteriorating on April 23 and the oxygen saturation level was going down. To make things worse, the cylinder that he was using ran out of oxygen and he needed a replacement immediately. Mr Maity ran from pillar to post to get a replacement cylinder because there was an acute shortage and finally his attendant persuaded an ambulance to part with the oxygen cylinder for him. Even that did not help and things started to deteriorate further. Mr Maity consulted his son-in-law and had an ambulance brought in to shift him to the same hospital where his wife was admitted. The member’s relatives were extremely satisfied with the way the entire process was handled and happy with the service Support Elders provided even in these trying times.
Unfortunately, Mr Ghose passed away. His son-in-law performed the last rites but the entire process was handled by Mr Maity and his team, especially Mr S. Ghosh and Mr B. Maity, our Member Care Associates, who stayed with him in the crematorium the whole night, given the long queue. Mr Ghosh’s son-in-law expressed great satisfaction with the way the team helped him during the course of our member’s illness and hospital stay and praised them for all that they had done for the last rites to go through smoothly, saying that “they were God sent!”
Support Elders Impact: We give our heart to care for elders
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