Ms Dutta, a retired teacher, led a lonely existence after suffering a personal setback. Her health conditions too impeded her mobility.
Ms Dutta enrolled with Support Elders after coming across its Facebook page and calling up our National Alarm Centre. Soon after, she was invited to a members’ picnic in Dankuni. But she was worried about the commute. A care manager took charge. And Ms Dutta stepped out to socialise after years.
Eventually, she joined The Silver Circle (TSC), which helps improve the quality of life of elders through positive engagement and self-actualisation. It boosted her confidence.
At the TSC classes, Ms Dutta learnt booking app-based cabs for easy commute, which cut down her dependency on others. Participating in TSC Movie Club outings, theatre evenings, picnics and other events organised by the Member Engagement Team became routine affair for her.
During summers, Ms Dutta would offer chilled home-made lassi to the Member Care Associates visiting her weekly. She would chat with them and the National Alarm Centre staff giving her daily calls. When her spectacles broke, a Member Care Associate got her a new pair made with plastic lenses in a few hours. She was relieved and most thankful to Support Elders.
Support Elders Impact: Members’ all-round well-being is our topmost priority
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