As Amphan raged across the city, it caused widespread damage in different parts of Kolkata. Particularly so, for our member, Ms Ghosh, residing in South Kolkata. It was quite a terrifying time for her, as it blew away her entire verandah window, leaving a million pieces of broken glass! The ferocity of the wind and the lashing rain, which flooded her entire verandah, was no less than a nightmare. Knowing that she wouldn’t get any carpenter to repair it, due to Covid-19 restrictions, she called up one of our Member Care Associates for assistance. Immediately our staff set off to look for a carpenter. After a long search, he finally managed to get a carpenter, who agreed to take up the task provided he was dropped home, as most of the roads were blocked by uprooted trees and broken electricity poles and streetlights. On reaching the member’s house, the Member Care Associate and the carpenter went out again to buy the required material. Thankfully, they were able to get the required material. After the job was done satisfactorily and the window was working fine, the Member Care Associate dropped the carpenter home as promised. Ms Ghosh was most relieved that the job had been done so efficiently and promptly.
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