Being unable to contact one’s loved ones can be very worrisome…more so when it is our elderly parents. On 6th July, Mr B. K. Basu Roy Chowdhury’s daughter could not contact her parents, as whenever she was dialling their number some unknown person was receiving the call. Initially, she had thought it was a network issue but when she could not contact them till 10.30 p.m., she got worried and called Mr G Ghosh, the member’s Zonal Coordinator (ZC). The ZC asked her not to worry and tried to call the member. When the same thing happened to him, he informed Mr S Ghosh, who was then at the Alarm Centre, and Mr S. Saha, Member Care Associate (MCA), was asked to check on Mr Basu Roy Chowdhury immediately. It was 10.40 p.m. when the MCA rang the doorbell and Mr Basu Roy Chowdhury opened the door. The MCA was relieved to see that the member was fine. The MCA then called the Mr Basu Roy Chowdhury’s daughter from his mobile and handed over the phone to the member so that his daughter could speak with him. Mr Basu Roy Chowdhury’s daughter was very happy with the help provided by Support Elders and thanked the organisation for the help.
Support Elders Impact: We give our heart to care for elders
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