Our member Ms A. Sen had not been feeling fine for a couple of days and our Area Coach (AC) Mr P. Shil and Zonal Coordinator (ZC) Mr D. Mondal were in touch with her. On 5th July when the ZC called her, she was unable to speak properly. Sensing a crisis situation, Mr Mondal reached Ms Sen’s house around 9.40 a.m. He found her running a high temperature and having breathing difficulties. The ambulance which had been arranged by Ms S. Malakar and Mr P. Mondal from our Alarm Centre, Kolkata, reached soon after. Ms Sen was taken to her preferred hospital and was admitted in the emergency ward. The ZC took care of the paperwork and smoothly handled the issues that cropped up regarding her cashless service. It was almost 5 p.m. by the time, the ZC finished all the paperwork. He then checked about our member’s health condition and was gratified to know that he had brought Ms Sen at the right time. She was stable after being given oxygen. He left the hospital to hand over Ms Sen’s belongings to her friend and sign off, but the moment he handed over our member’s belongings, he received a call from the hospital, asking him to go there immediately. After completing formalities regarding Ms Sen’s diagnostic tests, the ZC informed Ms Sen’s daughter, whom he had been updating from time to time, about her mother’s health before signing off. Ms Sen’s daughter was all praise with the way Support Elders had admitted her mother to the hospital on time and handled the case.
Support Elders Impact: We give our heart to care for elders
- Log in to post comments
