Our member, Mr Nag slipped and fell on the wet washroom floor in his flat around 5 a.m. Not wishing to disturb his sleeping wife, he immediately connected with the 24x7 Support Elders National Alarm Centre through his one-touch alert wristband.
When the Member Care Associate reached his residence, he found Mr Nag still lying in blood on the bathroom floor. The Member Care Associate rushed him to the hospital, where the doctor stitched up his wounds. However, he could not administer the tetanus injection for lack of stock.
For the next two hours, the Member Care Associate went from shop to shop in search of the injection. Finally, he managed to procure it from a hospital pharmacy, 5 km away, after scouring at least 14 shops on the way. Then, the Member Care Associate rushed back to the Mr Nag’s house and got the injection administered.
Support Elders Impact: Giving our best shot for members
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